Privacy policy

Last Updated: February 18, 2025

This Privacy Policy explains how tesoro ("we", "our", or "us") collects, uses, and discloses your personal information when you visit tesoro.jp (the "Site"), use our services, make a purchase, or interact with us in relation to the Site (collectively referred to as the "Services").

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page along with the updated date. We will also comply with any legal requirements related to such updates.

How We Collect and Use Personal Information

We collect personal information from various sources, depending on your interactions with us. These may include communications, service usage, compliance, legal requirements, and protection of rights.

Types of Personal Information We Collect

Information You Provide Directly

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing/shipping address, order details, payment confirmation.
  • Account Information: Username, password, security questions.
  • Customer Support: Messages and inquiries.

Information We Collect Automatically

We collect usage data via cookies, pixels, and similar technologies, which may include IP address, browser, device type, and interaction data.

Information from Third Parties

We may receive personal information from third parties such as Shopify and payment processors. This includes data used for transactions, analytics, and tracking.

Purposes for Using Personal Information

  • To provide and manage our products and services.
  • For marketing, promotional communications, and advertising.
  • To prevent fraud and ensure security.
  • To improve services and customer support.

Cookies

We use cookies to improve the experience on our Site. Learn more at Shopify's cookie policy.

How We Disclose Personal Information

We may disclose information to vendors, service providers, business partners, or where required by law. Disclosure is based on business needs and legal obligations.

Category Recipient Category
Identifiers (contact/order/account) Vendors, Service Providers
Commercial Information Vendors, Marketing Partners
Internet/Network Activity Service Providers
Geolocation Data Service Providers
Affiliates Affiliates, Partners

Third-Party Websites and Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from individuals under 16. If you believe your child has shared personal data with us, please contact us.

Data Security and Retention

While we implement safeguards, no system is 100% secure. Please avoid transmitting sensitive information via insecure channels. We retain personal information as needed for legal and business purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Right to Access/Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Restrict Processing
  • Right to Withdraw Consent
  • Right to Appeal
  • Communication Preferences Management

You may exercise these rights by contacting us using the form provided on our Site. We may require verification of your identity or authorization if acting on behalf of another individual.

Complaints

If you have concerns regarding our handling of your data, please contact us. If unresolved, you may have the right to file a complaint with a data protection authority.

International Users

We may transfer your personal data outside your country of residence. We comply with recognized legal frameworks for cross-border data transfers, such as the EU Standard Contractual Clauses or UK equivalents.

Contact

If you have any questions or would like to exercise your rights, please reach out via our contact form.