Legal notice

■Seller Name
tesoro

■Representative
Daizo Nagano

■Address
49-1-101 Namiki, Kawagoe-shi, Saitama, 350-0023, Japan

■Phone Number
+81-80-5853-4541

■Fees Other Than Product Price

For Domestic Shipping (within Japan):

• Flat-rate shipping fee: ¥1,000
• Free shipping for purchases over ¥30,000

For International Shipping:

• Flat-rate shipping fee: ¥5,000 worldwide
• Available for orders over ¥40,000

■Payment Methods
Credit Cards
Google Pay
Apple Pay

1. Product Pricing
The sales price of each product is displayed on our website. In the event of a discrepancy between the product price displayed at the time of your order confirmation and the price shown at the time of billing, the price shown at the time your order was confirmed will apply.

2. Delivery Time
The delivery time includes the period from when the order is confirmed to when the product is shipped, plus the shipping duration.

We aim to deliver products within 10 to 20 business days after purchase. However, depending on production and stock availability, delivery may take longer.

In the event of delays due to stock shortages, we will contact you through our customer support.

3. Returns & Exchanges
① Order Cancellation
We do not accept any changes, additions, or cancellations after the order is completed (i.e., after payment confirmation).

② Returns and Exchanges
Returns or exchanges are only accepted in the following cases:

• Initial defects

• Damaged or faulty products

• Products different from your order

If any of the above applies, please contact our customer support through the inquiry form.

Please note that these claims must be made within 3 days of receiving the product.

We do not accept returns or exchanges due to customer preference. Thank you for your understanding.